Can’t Log Into My EyeZy Account

In case you see an error when trying to log into your EyeZy account on my.eyezy.com, try the following steps:

• Make sure there are no extra spaces at the beginning and the end of both password and email.
• Check that the Caps Lock button is off (if you are using a computer).
• We recommend you copy and paste the login credentials into the required fields. If the system still does not accept it, try to type them in the fields manually.
• Since the password is case-sensitive, please enter the password exactly as it is indicated in the welcoming email. Make sure you have both capital and lowercase letters.

In case you still have a login issue: 

4. Go to my.eyezy.com and click "Forgot Password?"

5. Enter the email that you used to purchase EyeZy and click "Reset."

6. Check your inbox. You will receive a reset password link from EyeZy. 

7. Click on that link.

8. Enter the new password and confirm it.

11. Your password has been successfully reset. Log in to your EyeZy account with the new password.